The Leading Hospitality Technology Platform Welcomes USHG’s Entire Portfolio of Restaurants, including New York City’s Untitled, Marta, and Gramercy Tavern
New York (September 4, 2018) – Today, Resy, the leading hospitality technology company, announces they are the exclusive reservation and management platform for famed New York City restaurateur Danny Meyer’s Union Square Hospitality Group (USHG). USHG restaurants including Untitled, Marta and Blue Smoke will join Union Square Cafe and Manhatta as the first to roll out Resy’s rich capabilities for guests and restaurant teams. The remaining six restaurants in USHG’s portfolio that accept reservations, including Gramercy Tavern, The Modern and Maialino, will join in the coming months.
“We’re excited to welcome the entire Union Square Hospitality Group family of restaurants to Resy,” said Resy CEO and co-founder, Ben Leventhal. “Our love of restaurants runs deep, and USHG’s Union Square Cafe has been an incredible partner for more than two years. The opportunity to expand our relationship to offer the most seamless hospitality technology experience possible to all USHG restaurants is an important one. They’re veterans when it comes to understanding the role of technology for restaurants and are at the forefront of innovation.”
Resy will now provide USHG’s centralized reservations team with a universal view of availability across its family of restaurants, capturing all pertinent information and guest profiles in a singular place. A key feature for these restaurants is Resy Fly, a ground-breaking inventory optimization engine designed to help restaurants minimize the gaps between reservations. Resy Fly represents a significant advancement for USHG and the industry, offering a combination of slots-based and inputs-based systems for the first time. Resy Fly uniquely allows restaurants to tailor the way they manage tables according to their specific needs. USHG restaurants will now have the flexibility to schedule different floor plans, reservation grids, and hours of operation for special days or time periods. Additionally, Resy’s real-time reporting integrates with USHG’s point-of-sale system, so that restaurant teams can learn more about individual preferences and can take even better care of guests.
“We have been continually impressed by Resy’s innovative spirit, which spurred us to make an investment last year to further fuel their growth, and ultimately make that leap and implement their platform across our businesses,” shared Maureen Cushing, Vice President of Technology & Process for Union Square Hospitality Group. “We look forward to working together to reimagine new ways that smart technology can support warm, personable hospitality.”
Resy’s guest app and website will provide USHG restaurant guests with a hassle-free experience, from booking and changing reservations, to managing dining profiles and payment. Resy offers flexible solutions for confirmation and waitlisting through its Notify system, and the SMS platform enables real-time communication with host stands so that last-minute adjustments may be completed at ease. Resy’s app may be downloaded for free, available on both iOS and Android.
Some of the world’s most awarded and favored restaurants use Resy, including New York City restaurants Lilia, Le Bernardin, Don Angie, Frenchette, and more. For more information on Resy, please visit www.resy.com. For information on the Union Square Hospitality Group, please visit www.ushgnyc.com.
Resy is a hospitality-focused reservations platform, built and powered by restaurant lovers. It’s our mission to connect the world’s best restaurants with the best guests. With Resy, you’re an insider. The amazing world of restaurants is just two taps away.
Resy offers superior reservation management software and a consumer-facing restaurant reservation app to elevate and enhance dining experiences worldwide. Resy works with 10,000 network restaurants in 160 global cities and 15 countries, seating over 1.4 million diners a week. Resy boasts an industry-low, global no-show rate of 4.8%.
ResyOS is an end-to- end restaurant management platform that offers partners live two-way SMS, auto- confirmed reservation capabilities, a fully automated waitlist, PCI Level 1 compliant third-party credit card handling and loyalty channel management.
Consumers can book and manage reservations on Resy.com and on the app from a carefully curated selection of the world’s most distinguished restaurants, including n/naka in Los Angeles and Lilia in New York City. Users now have even better access to restaurants thanks to an enhanced Notify waitlist system, which sends alerts when hard-to- get reservations become available. The app is free and available for download on both iOS and Android.
Resy was co-founded by Ben Leventhal, cofounder of Eater and restaurant industry entrepreneur; Gary Vaynerchuk, an entrepreneur, investor, author; and Michael Montero, founder of CrowdTwist and Fotolog and noted CTO. Resy’s investors and partners include Airbnb, RSE Ventures, Lerer Hippeau Ventures, Slow Ventures and Union Square Hospitality Group.